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Question 1 of 32
1. Question
CLEAR
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Question 2 of 32
2. Question
Provide an example of how your paradigm caused you to misunderstand the customer’s intention.
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 3 of 32
3. Question
The “C” in CLEAR stands for
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Question 4 of 32
4. Question
CLEAR
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Question 5 of 32
5. Question
People buy from salespeople
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Question 6 of 32
6. Question
Consciousness is
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Question 7 of 32
7. Question
It is important to ask “clarifying” questions because
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Question 8 of 32
8. Question
Consciousness
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Question 9 of 32
9. Question
CLEAR can be used to
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Question 10 of 32
10. Question
The “L” in CLEAR stands for
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Question 11 of 32
11. Question
The difference between influence and manipulation is . . .
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Question 12 of 32
12. Question
Conscious Listening
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Question 13 of 32
13. Question
The best way to handle a customer who is blaming you for something you are not personally responsible for is
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Question 14 of 32
14. Question
The “E” in CLEAR stands for
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Question 15 of 32
15. Question
The No.1 complaint about salespeople is
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Question 16 of 32
16. Question
Empathy is
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Question 17 of 32
17. Question
The “A” in CLEAR stands for
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Question 18 of 32
18. Question
The “R” in CLEAR stands for
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Question 19 of 32
19. Question
In communicating with others it is important to
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Question 20 of 32
20. Question
The difference in reacting and responding is
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Question 21 of 32
21. Question
The difference between empathy and sympathy is . . .
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Question 22 of 32
22. Question
Customers will
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Question 23 of 32
23. Question
The best way to handle the price objection is to
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Question 24 of 32
24. Question
CLEAR
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Question 25 of 32
25. Question
Professional relationships
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Question 26 of 32
26. Question
When a salesperson gets angry
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Question 27 of 32
27. Question
Trust
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Question 28 of 32
28. Question
The No.1 attribute that customers look for in salespeople is
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Question 29 of 32
29. Question
Paradigm
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Question 30 of 32
30. Question
The best way to get better at CLEAR is to . .
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Question 31 of 32
31. Question
Paradigm
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Question 32 of 32
32. Question
List three objections that seem to trip you up. How could you use CLEAR to diffuse each objection? What clarifying question would you ask and how would you respond?
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -